Reference

How warisan128 Handles Your Personal Data

Your account information — including the wallet details you use for DANA, OVO, and GoPay transactions — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data transparencyDANA, OVO, GoPay wallet contextIndonesia-region scopeClear data retention rulesYour rights, plainly stated
warisan128 How warisan128 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest, including the wallet identifiers tied to your DANA, OVO, and GoPay accounts. Cookies on our mobile site are used for session continuity — keeping you logged in as you move between the lobby and your account page — and for measuring how pages load on your device. You can manage cookie preferences through your browser settings at any time. Data retention periods vary by data type: transaction logs are held longer than session cookies, in line with platform-compliance requirements.

Data Encryption

All account data — including wallet identifiers for DANA, OVO and GoPay — is encrypted during transfer and while stored on our servers, reducing exposure in the event of a network interception.

Cookie Use

We use session cookies to maintain your login state across the mobile lobby and account pages. Analytical cookies help us understand page-load performance on Android and iOS devices.

Retention Policy

Transaction records tied to deposits and withdrawals are retained for the period required by applicable financial rules. Session data is cleared on a shorter cycle once your session ends.

Third-Party Sharing

We share data with payment processors only to complete a transaction — for example, confirming a GoPay withdrawal. We do not sell your data or share it for unrelated commercial purposes.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through the channels below. We aim to respond to data-related requests within the timeframe required under applicable rules in your eligible region. Keep your account number ready when you make contact — it speeds up verification.

Live Chat Open the chat widget inside your account dashboard. Identify yourself with your registered email and account number so our team can locate your data record quickly.
Email Support Send your privacy request to our support address listed in the account help section. Include your full name, the wallet type (DANA, OVO or GoPay) and the nature of your request.
Account Help Centre The help centre inside your account lists step-by-step paths for data access requests, correction forms and account closure — each routed to the right internal team.

Common Questions About Your Data and Rights

These are the questions we hear most often about how warisan128 handles account data. If your question is not here, use the live chat or email path in the contact section above to reach our support team directly.

We collect your name, contact details, and the wallet identifiers you connect — DANA, OVO or GoPay. We also log device type and session timestamps to protect your account from unauthorised access.

Wallet identifiers are encrypted at rest and in transit. We retain only what is needed to process transactions and verify your account identity — no full wallet credentials are stored in plain text.

Yes. Submit a data-access request through live chat or the support email listed in your account help section. Include your account number and registered contact detail so we can verify your identity first.

Send a deletion request via email or live chat. We will confirm what data can be removed immediately and flag any records we are required to keep under applicable financial or compliance rules.

We do not sell your data or pass it to third parties for marketing. Data is shared with payment processors like GoPay or OVO only to complete the specific transaction you initiated.

Transaction logs — deposits and withdrawals via DANA, OVO, GoPay — are kept for the period required by applicable financial rules in your eligible region. Session data is held for a shorter cycle and cleared automatically.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.